Privacy Policy
XfactorMatchMaking respects the privacy of our users and has developed this Privacy Policy to demonstrate its commitment to protecting your privacy. This Privacy Policy is intended to describe for you, as an individual who is a user of XfactorMatchMaking.com or our services, the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures.
We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. By using our website, you are accepting the practices described in this Privacy Policy.
If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.
XfactorMatchMaking.com is the trading name of XfactorDates.com Limited and has created this privacy statement in order to demonstrate our firm commitment to privacy.
Information we collect about you. We may collect personal information that can identify you such as your name and email address.
Information you provide. We may collect and store any personal information you enter on our website or provide to us in some other manner. This includes identifying information, such as your name, address, e-mail address, and telephone number, and, if you transact business with us, financial information such as your payment method (valid credit card number, type, expiration date or other financial information). We also may request information about your interests and activities, your gender and age, and other demographic information such as your hometown, your gender or your username.
Information about others. We may also collect and store personal information about other people that you provide to us, such as their name, address and email address eg through our ‘refer a friend’ etc. If you use our website to send others (friends, relatives, colleagues, etc.) a product or as a gift, we may store your personal information, and the personal information of each such recipient in order to process those requests or facilitate future activities.
Information Automatically Logged. We use your IP address to help diagnose problems with our server and to administer our Website, and to help identify you and your chosen set up of the website. Your IP address is also registered with your account to prevent fraud from members wishing to create multiple accounts from the same ip address.
Cookies: Our website uses cookies to save your password so you don't have to re-enter it each time you visit our site, unless you have specifically logged out of your session.
A cookie is a small text file that is stored on a user's computer for record keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our website. A persistent cookie remains on your hard drive for an extended period of time. Cookies on our website do not link to or store your personal information.
For example, when you sign in to our website, we will record your user or member ID and the name associated with your user or member ID in the cookie file on your computer. We also may record your password in this cookie file, if you indicated that you would like your password saved for automatic sign-in. For security purposes, we will encrypt any usernames, passwords, and other user or member account-related data that we store in such cookies. In the case of sites and services that do not use a user or member ID, the cookie will contain a unique identifier. We may allow our authorized service providers to serve cookies from our website to allow them to assist us in various activities, such as doing analysis and research on the effectiveness of our site, content and advertising.
You may delete or decline cookies by changing your browser settings. (Click “Help” in the toolbar of most browsers for instructions.) If you do so, some of the features and services of our website may not function properly.
We may allow third-parties, including Xfactor sister companies, advertising companies, and ad networks, to display advertisements on our site. These companies may use tracking technologies, such as cookies, to collect information about users who view or interact with their advertisements. Our website does not provide any personal information to these third parties.
Your choices about collection and use of your information. In certain places on our site we may ask for your phone number. In those places where we ask for your phone number, we will always tell you how your phone number will be used – either to provide you a service you requested from us or to call you to inform you about one of our products in which you have expressed an interest. We will not call you for marketing purposes unless you provide us with your phone number specifically to receive such calls. We have policies and procedures in place and train our employees to honour your request if you wish not to be contacted – please email us via our contact form
How we protect your personal information. We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure.
Changes to this Privacy Policy. We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will revise the “last updated” date at the top of this Privacy Policy. We recommend that you check our website from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.
Choice/Opt-Out: Our website provides members the opportunity to suspend their profile at any time as well as being able to opt-out of all emails from the control panel. Members can also request their profile be deleted from our system completely if required by sending an email via our contact form
How to contact us. If you have any questions about this Privacy Policy or our information-handling practices, or if you would like to request information about us, please contact us by e-mail or telephone on 0870 873 0011.
Privacy Dept
XfactorMatchMaking
Weeks House
204-206 High St
Bromley
BR1 1PW
